Quality

In keeping with our mission, vision, and values, we focus on caring for people's health and well-being, putting top-quality health services at their disposal. In doing this, we strive to earn the recognition of patients, medical professionals, and institutions alike. Quirónsalud's efficient network of hospitals and other health centers offers comprehensive care to meet the needs of each and every patient.

We at Quirónsalud focus on caring for the health and well-being of people, putting top-quality health services within their reach. As part of this effort, we understand that quality standards play an important role along our path toward excellence. Our quality-management system is designed based on the Group's strategy and is adapted to the structure, care activity, and size of each health center, thereby allowing the quality system to be used as an organization-wide improvement tool.

Our commitment to quality has driven us to apply several complementary management systems, including those of Joint Commission International, European Foundation for Quality Management (EFQM), Diagnostic Imaging Accreditation Scheme (DIAS), and certification under the ISO standards.

We take a patient-centered approach to both care and non-care activities. These non-care activities include ancillary services performed by the Group companies Health Diagnostic and Servicios, Personas y Salud, which have also successfully attained their own quality and environmental-management certifications.

Quirónsalud health centers uphold the organization's commitment to quality by adhering to the guidelines of the Management Policy

A structure is in place to ensure fluid communication of the objectives and indicators that make it possible to assess efficiency and continuously improve in the work we do. The excellent feedback patients give our hospitals and the numerous prizes and recognitions they have earned from governmental and private-sector entities attest to the effectiveness of this communication.

ISO-9001	We at Quirónsalud recognize that quality standards play an important role along our path toward excellence. We promote quality-driven standardization in all our health centers through their engagement with the ISO 9001 quality norms. We currently feature 38 hospitals and clinics with center-wide certification and 6 departments with individual quality certification.
ISO 14001	We are committed to sustainable development, and in furtherance of this commitment 15 of our centers are certified for environmental management under the ISO 14001 standard.
ISO 50001	Quirónsalud promotes responsible use of natural resources, including rational and efficient energy consumption. Thanks to these efforts, 3 of our health centers are certified under the ISO 50001 standard for energy management.
OHSAS 18001	The occupational safety and health of our staff is a priority in our organization, which is why we have a management system certified under the OHSAS 18001 standard.
EFQM	We apply the EFQM model for excellence in management, and 5 of our health centers have been accredited by the EFQM to date.
JOINT COMISSION	We aim to align our practices with the most stringent quality standards. As a result of these efforts, 6 group facilities have earned accreditation from Joint Commission International, the world’s most demanding framework for health-care quality. Two have earned Academic Medical Center accreditation.