Quirónsalud, as the leading healthcare services provider in Spain, has an extensive network of hospitals and medical centers across the country, covering all medical specialties.

We are equipped with the most advanced technology and a prestigious team of professionals who combine their clinical practice with a strong commitment to research and teaching. This contributes to the generation of new medical knowledge aimed at improving patient care.

Our integration into the hospital division of the Fresenius Group, Helios Health, also allows us to be part of the European leader in the provision of specialized healthcare services.

With all of this, we have developed a management model based on a solid commitment to excellence. We are dedicated to caring for people's health and well-being by offering them high-quality, safe, accessible, efficient, and satisfactory healthcare services. We aim to create a strong identity, with an efficient hospital network that promotes innovation, research, and education.

At Quirónsalud, we are committed to leading excellence by focusing on three strategic pillars: Health, Experience, and Efficiency.

We provide our centers with functional and safe infrastructure, a highly qualified team of professionals, state-of-the-art equipment, and standardized processes aligned with clinical best practices. All of this is done under the fundamental principle of complying with legal, regulatory, and other healthcare management requirements.

We promote healthcare excellence through a continuous improvement management model, which uses the measurement of indicators and the establishment of concrete improvement objectives as key tools. These objectives involve all levels of the organization, and their ongoing implementation and evaluation serve as feedback mechanisms to identify and adopt new commitments. Additionally, we evaluate the quality of the services provided by our suppliers.

We work to create a safe environment for patients, their families, the healthcare and administrative teams, and the broader environment. This includes implementing safe practices such as surveillance, prevention, and control of infections and other safety incidents related to healthcare delivery. To this end, we promote the continuous development of professionals, fostering knowledge, values, and a culture of safety in clinical activities. We also encourage internal reporting and management of safety incidents, maintaining full confidentiality throughout the process.

As part of our commitment to quality, the management team at Quirónsalud actively promotes the attainment and consolidation of certifications under standards such as UNE-EN-ISO 9001, UNE 179006, UNE 179003, and accreditations under complementary management models such as the Joint Commission International or EFQM.

Quality and Patient Experience Department

Clinical and Research Management